I applied online. I interviewed at Chewy (Dallas, TX) in Feb 2021
Interview
The interview process was super easy! I was nervous for no reason. After I applied, I received an assessment, answered basic questions, (Math, English, Chewy.com related, Email composition). Then I received another email to schedule my phone interview which lasted 33 minutes but that’s because I was having such a great conversation.
It was very easily flowing, light hearted and fun actually!
Interview questions [1]
Question 1
We talked about how I knew about Chewy, what customer service meant to me, a time I went above & beyond for a customer and a time I had to deal with a difficult coworker.
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025
Interview
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Interview questions [1]
Question 1
They are interested in applicants with extensive experience.
I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.