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      Checkout.com

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      Key Account Manager Interview

      24 Feb 2025
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Checkout.com in Jan 2025

      Interview

      Tough but fair interview process, however was not organised very well at all. Recruiters would send information too late and would not follow up in a timely or professional manner, be expected to chase them instead if you want updates! Interview process consisted of 5 rounds, the 4th being a case study. The first 3 interviews are behavioural mostly, and the team I met were polite, professional and friendly. However the case study provided is not clear and those who were interviewing me whilst presenting clearly didn't read or understand the case study well enough themselves. When pressed about poor results, interviewers were visibly uncomfortable and very confrontational/defensive when the question was asked; showing a lack of experience and professionalism when facing difficult, but fair, questions. Overall I would say what let this company down were their recruiters and the case study process. Their office is also not the nicest environment, it's run down, dirty, worn out and very cramped. Ultimately I declined the offer due to the people, the way they conducted themselves (before and during interviews) and the overall working space/observed cultured in the office.

      Interview questions [1]

      Question 1

      Tell me about a time where you declined an opportunity and why
      Answer question