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      Lead/Manager Technical Writing Interview

      7 Feb 2019
      Anonymous interview candidate
      Chennai
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Chargebee (Chennai) in Dec 2018

      Interview

      The interview process consisted of 7 rounds, out of which 2 were assignments and the remaining were face to face interviews, and a general discussion. The surprising fact about this interview is that the assignments were related directly to the company's customer facing artifacts. Generally, if a software engineer is interviewed no company exposes the code and asks them to fix bugs or test actual code (for a QA). However, my first assignment was an extensive review of one of their documents and provide review and improvement comments. The second assignment was to create a power point presentation to describe a complete plan and implementation of all improvements. They also asked me to include information on how the implementation could be done. So basically a complete brain drain and knowledge transfer during the interview process. There were interviews with the Product manager, Director of Product Management, CTO and CEO. Besides, there was a general discussion with the technical writing team. Interviewing Advice: Please stop demanding work for free during interview process. A company that hires alone deserves the work of a candidate.

      Interview questions [1]

      Question 1

      Q1) Review the document available online and provide comments, improvements suggestions on the same. Q2) Create a presentation that talks about how to implement quality improvement, and ensure that quality is improved. What are the steps you would take to implement and ensure implementation of quality? Q3) What are the various documentation tools in the market and how do you select the best available tool?
      1 Answer
      3