10mo
Thanks for sharing your feedback on your recent HR screening experience. We're truly sorry to hear that it was disappointing and felt dismissive. That's definitely not the experience we want candidates to have, and we appreciate you bringing this to our attention.
We've been a remote-first team since 2015, and we've learned a lot about what helps people thrive in this setup. Questions about remote work values are designed to help candidates foresee and understand the unique aspects and potential challenges of remote collaboration. We ask them to ensure there's a good mutual fit for a remote environment, not to exclude anyone. Our talent team absolutely doesn't reject candidates simply because they haven't worked remotely before. We look for potential and adaptability above all else.
It sounds like we missed the mark in making you feel heard and valued, and we sincerely apologize for that. We're committed to ensuring our interview process is always a positive and respectful experience, and your feedback will help us improve.
We're always happy to hear more details if you'd like to share them. Please feel free to reach out directly to our HR team at hr@certa.ai.
Sincerely,
Certa- TA Team