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      Contact Center Operations Analyst II Interview

      12 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Centene in Oct 2024

      Interview

      For this position, there were only two rounds of interviews. The first was with HR and was very pleasant, focusing on questions about my work experience, why I applied for the role, and why I want to work at Centene. The second round was entirely behavioral questions with three department leaders (AVP, Manager, and Supervisor). The Supervisor took a while to join, and the AVP had to message her. The interview lasted 45 minutes, during which the AVP was the only one asking questions, while the other two only asked one question each. It felt as if they didn’t want to be there, which made the experience quite uncomfortable. From the very beginning, it felt like no matter how well I performed, I wouldn’t be selected.

      Interview questions [2]

      Question 1

      Describe an occasion when you had a conflict with a colleague and how you resolved it.
      Answer question

      Question 2

      What steps would you take to ensure a team meets tight deadlines for an urgent project?
      Answer question