I applied through a recruiter. The process took 4 weeks. I interviewed at Capital Group (San Antonio, TX) in Jun 2015
Interview
Initially I was contacted by a recruiter via email. I applied online through a link that was sent to me. Within two days I was contacted by another recruiter to conduct a phone interview. I was also invited to interview in person and was given a tour of the office/workplace. It was absolutely beautiful. The very next day I was asked to submit four employment references which I did. This was the last process and two weeks later I was contacted by phone with an offer which I absolutely accepted.
Interview questions [1]
Question 1
Very basic questions. There is no right or wrong answer. They will simply ask you about past experiences with difficult customers or situations and how you handled them. You would simply answer them with answers that would be specific to the industry in which you worked.
I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA) in Apr 2026
Interview
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
I applied online. I interviewed at Capital Group in Apr 2026
Interview
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Interview questions [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well