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      Customer Service Agent Interview

      5 Nov 2018
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Campanda (Berlin) in Sept 2018

      Interview

      First I had a phone interview, then I was invited to a personal interview with four employers. Although they suggested the time and date of the appointment, one of them couldn't be there. Therefore, I later on a second round with the missing person. After succeeding with the third interview, I was invited for a "trial day" (for free, of course). After almost three weeks of that appointment, they sent me an email and said that they will give me feedback within a week. Ten days later I contacted them, as they didn't give me any feedback as promised. Just then, they rejected my application for the position without even explaining why I was not selected. Very unprofessional.

      Interview questions [1]

      Question 1

      Questions about previous work experiences; a quick roleplay in a situation where the client complains; checked my language skills;
      Answer question
      2

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