Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CIBC

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CIBC reviews | CIBC jobs | CIBC salaries | CIBC benefits
      CIBC interviewsCIBC Customer Service Representative (CSR) interviewsCIBC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      24 Sept 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CIBC

      Interview

      CIBC’s interview process typically includes online application, phone screening, behavioral and technical interviews, and sometimes assessments or case studies, evaluating candidates’ skills, experience, problem-solving ability, and cultural fit within the organization.

      Interview questions [1]

      Question 1

      situation questions behavioural questions company related questions
      Answer question

      Other Customer Service Representative (CSR) interview reviews for CIBC

      Customer Service Representative Interview

      5 Jun 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at CIBC (Toronto, ON)

      Interview

      It was pretty decent I thought, but took them too long to get back to me and I missed out on a job else where, while waiting and then after a follow up, I was not accepted so yea.

      Interview questions [1]

      Question 1

      How do I handle an uncomfortable situation ?
      Answer question

      Customer Service Representative Interview

      27 May 2025
      Anonymous interview candidate
      Vancouver, BC
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at CIBC (Vancouver, BC)

      Interview

      Smooth interview, general question and a mock phone call Took 2 interviews, one with recruiter and the other with the manager. They were both nice and straightforward Good experience overall

      Interview questions [1]

      Question 1

      Why do you want to work at rbc
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      United Nations
      3.9★Compensation and benefits
      avatar
      US Army
      4.1★Compensation and benefits
      avatar
      European Commission
      4.1★Compensation and benefits
      avatar
      US Navy
      4.0★Compensation and benefits