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      Customer Support Interview

      15 Aug 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CAKE in Jul 2024

      Interview

      The selection process took too long. Before moving on to an HR interview, you must first complete an assignment. After passing, there will be an expert/technical interview. To be honest, I liked how the interview went because they dug deep into your professional experience. I believe I answered the most of the questions properly, but I still did not pass. I'm not sure why, given my extensive experience in the customer service industry, and they even stated that they were impressed. Are they simply gathering information from experienced people and hiring those without experience or still students Or, because it's an entry-level position, they'd want someone who couldn't overpower them, or I'm not sure. Sorry, but I'm just disappointed, since I cannot understand the hiring managers these days.

      Interview questions [1]

      Question 1

      1. Task 2. HR Interview 3. Expert/Technical Interview
      Answer question

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