Telephone based initially and if you are successful you would then be invited to a face to face interview at their office based in Staines. You would answer generic questions and then do a 2 situation role play to determine if you was mentally capable of taking verbal abuse from old people.
I applied online. The process took 2 days. I interviewed at Bupa (Melbourne) in Jan 2024
Interview
The intervew process and pretty simple and easy to understand. Follow the guidelines and try to do your best. They have different stages of interview and every step has its own unique experience
Interview questions [1]
Question 1
Complex problem solving ability and customer service skills
Positive And very encouraging interview process ,found it to be a flowing conversation and easy to talk to both interviewers. Is a great company who genuinely cares for there employees, only reason I left was because I did not enjoy the position.