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      Global Customer Support Representative Interview

      25 Aug 2014
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Bloomberg in Aug 2014

      Interview

      I am looking for a new job and I initially applied for the position through their website. It claimed that the position could be applied using my LinkedIn profile, but the fact is you have to complete a whole form through their system and you can also optionally submit your portfolio/cover letter. Ended up taking me longer than what I've expected for the application. I thought I would have to wait longer before getting any reply, but they have scheduled for a phone interview on the next day after my application. They actually arranged the interview 30 minutes earlier than my actual available slot, which I've decided to accept as I've suggested my lunch hours. I have got invited to the office for a second interview despite performing rather poorly out of nervousness, but ultimately I still failed to pass the 2nd interview (with 2 team leaders from the department) so that's the end of my story. Originally I should be seeing their APAC manager after job shadowing on the same day, but the manager wasn't available. Everyone seem to be very busy with their work, and people actually walked fast even within the office - so you can actually see how high efficiency will be expected. Fast-paced environment, and many tasks would have to be performed at the same time. People were friendly and they seem passionate with their job. Still a nice experience to visit their office.

      Interview questions [1]

      Question 1

      Be prepared with answers to describe your personality, why the company should hire you, and how would you expect yourself to be in 3 to 5 years in the company. Basically everything is quite general.
      Answer question
      4

      Other Global Customer Support Representative interview reviews for Bloomberg

      Global Customer Support Representative Interview

      29 Mar 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bloomberg

      Interview

      1. Applied online 2. Plum assessment 3. Language assessment 4. HR phone interview 5. Prep session 6. Phone call 7. Super day - different interviewers plus written language assessment. 8. Interview with senior management I’m still in the process.

      Interview questions [1]

      Question 1

      Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc. STUDY the company.
      Answer question
      3

      Global Customer Support Representative Interview

      6 Feb 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Bloomberg (London, England) in Feb 2019

      Interview

      30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations

      Interview questions [1]

      Question 1

      simulate customer support calls / chat
      Answer question
      2

      Global Customer Support Representative Interview

      10 Aug 2017
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Bloomberg (London, England)

      Interview

      Company sent an invitation for a Pre-recorded video interview, this is the standard. However later they decided to conduct a phone interview instead. They called it he same day. It took 30 min.

      Interview questions [1]

      Question 1

      Started with introduction from both parts. Then he went to my experience, what is a good citometria service to me and asked an example when I exceed expectations. Second part was about Bloomberg, its competitors, products and values. Third and final part was about the role I was applying and my fit tô it. Then he open to questions. Advice: Do Your Research!!
      Answer question
      4