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      Global Customer Support Representative Interview

      10 Aug 2017
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Bloomberg (London, England)

      Interview

      Company sent an invitation for a Pre-recorded video interview, this is the standard. However later they decided to conduct a phone interview instead. They called it he same day. It took 30 min.

      Interview questions [1]

      Question 1

      Started with introduction from both parts. Then he went to my experience, what is a good citometria service to me and asked an example when I exceed expectations. Second part was about Bloomberg, its competitors, products and values. Third and final part was about the role I was applying and my fit tô it. Then he open to questions. Advice: Do Your Research!!
      Answer question
      4

      Other Global Customer Support Representative interview reviews for Bloomberg

      Global Customer Support Representative Interview

      29 Mar 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bloomberg

      Interview

      1. Applied online 2. Plum assessment 3. Language assessment 4. HR phone interview 5. Prep session 6. Phone call 7. Super day - different interviewers plus written language assessment. 8. Interview with senior management I’m still in the process.

      Interview questions [1]

      Question 1

      Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc. STUDY the company.
      Answer question
      3

      Global Customer Support Representative Interview

      6 Feb 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Bloomberg (London, England) in Feb 2019

      Interview

      30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations

      Interview questions [1]

      Question 1

      simulate customer support calls / chat
      Answer question
      2