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      Account Development Representative Interview

      19 Mar 2015
      Anonymous employee
      Charleston, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Blackbaud (Charleston, SC) in Feb 2015

      Interview

      Applied online and got an email invite to do a digital interview after a couple of days. You download an app onto your computer or smartphone and use a webcam to record answers to a set of preset questions. There's no person asking the questions, they just pop up, give you time to read it and think and then you have a few minutes to answer, so you can do it on your own time. Very general interview questions - why do you want to work for Blackbaud, what are your strengths, where do you see yourself in 5 years etc. Nothing really specific to the job. Couple of days later I got another email to schedule a phone interview with a team lead. The interview was casual in tone but much more focused on the actual job. She started out by explaining the role and compensation structure and then started asking about stuff on my resume, asked what about this role was attractive to me and what qualities and experiences I thought would help me succeed in it. At the end she told me she would like to bring me in for an onsite interview and that I'd hear from HR soon. Another recruiter emailed me a day or two later inviting me onsite. The onsite took a little over 2 hours total: 1 hour shadowing a current ADR, 15 minute "interview" with a recruiter, 30 minute interview with the team lead I spoke to on the phone, then a 30 minute interview with her boss, the account development manager. The 15 minutes with the recruiter was more of a conversation than an interview. She really just reiterated the details of the role and asked me how I felt about it. A few basic questions about what I liked about the company and the role - same kind I was asked on the phone. The team lead and her boss each asked me a lot of the same questions during their interviews. More specific questions than I'd been asked on the phone but still nothing that should catch you off guard if you prepared. Asked me more specific questions about why I thought I was a good fit, asked more questions about stuff from my resume and my education, some "tell me about a time when" questions, some personality questions and also asked me to list the 3 most important qualities I would want my manager to have. Told me they'd be in touch within a week with their decision but then I got an email from the recruiter before I even made it home saying they wanted to "move forward with checking references." A few days later the recruiter called and told me they wanted to make me an offer and she would have final approval within a week. After another week I got a call and verbal offer from the team lead, followed by an offer sheet by email from HR the next day. Offer was contingent on a background check they run through Talent Wise.

      Interview questions [1]

      Question 1

      "Tell me a time when" questions. Tell me about a time when you had to adapt to a change you didn't like, tell me about a time when you contributed a unique skill to a project etc.
      Answer question
      14
      avatar
      Blackbaud response
      11y
      Welcome to Blackbaud. I'm pleased that your experience was positive!