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      Bits (UK)

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      Customer Support Associate Interview

      24 Jun 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Bits (UK) (London, England) in Jun 2024

      Interview

      The interview process was fairly standard. It included a group discussion, followed by interviews with Managers, HR, and finally the CEO. However, my experience with the company took a disappointing turn post-interview. I was asked to come in for what was presented as an onboarding day. I was told I would be starting soon, and that my official email and documentation would follow. I ended up working for almost half a day without any formal offer, contract, or clarity and was never paid for that time. Later, I received a rejection email from HR without any prior notice. When I asked for feedback, the response was vague and failed to provide any meaningful insight. My experience was extremely unprofessional. There was a clear lack of communication, transparency, and basic respect for candidates’ time and effort. I would not recommend this company based on the lack of process integrity and disregard for candidate well-being.

      Interview questions [1]

      Question 1

      What are your salary expectations
      Answer question