I applied through an employee referral. The process took 5 weeks. I interviewed at Bank of America (Albuquerque, NM) in Jan 2012
Interview
I originally applied online and then a friend who was a current employee put in a recommendation for me as well. I applied online the first week in January, received a phone interview within 2 weeks, and a 1:1 interview a week after that with a start date in mid February. For the interviews, I prepared for the "when have you had ____ experience"? Biggest suggestion is to make sure to dress professionally for 1:1 interview, relax, and don't over-think answers.
Interview questions [1]
Question 1
Dealing with a difficult customer-how to handle without having to drag a supervisor in and deliver difficult information to the customer without offending them
I applied online. I interviewed at Bank of America (Wheaton, MD)
Interview
The first conversation was over the phone with the recruiter. Then they connected me with a branch manager for an in person interview. I had a third interview at another location an then got the job offer.
It was short. I did a phone interview and the. I did an in-person interview. It was short. Phone then in person. It was short. First phone, then in person.
The interview was very straightforward and simple, they didn’t ask too many unusual questions and the questions they did ask were easy to answer. The total time was less than an hour, and I was able to make another appointment by the end of the workday.
Interview questions [1]
Question 1
They asked about my previous experience in dealing with unruly customers.