I applied through an employee referral. The process took 1 day. I interviewed at Bank of America (Jonesboro, GA) in May 2011
Interview
They simply asked standard employer hiring questions. For Instance, decribe a time in which a customer was particularly difficult and how you were able to handle it. They had two people interview me a one time one person they said was learning the interview process. The interview took less than an hour I believe.
Interview questions [2]
Question 1
Name a situation in which a client or customer was difficult and how you handled it?
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult