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      Banfield Pet Hospital

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      Senior SQA Automation Engineer Interview

      4 Jun 2018
      Anonymous interview candidate
      Vancouver, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Banfield Pet Hospital (Vancouver, WA) in Feb 2018

      Interview

      Had an initial phone interview with a manager, which went fine. Was scheduled for an in-person interview about a week later. The in-person interview was divided into three parts. The first part was a panel interview with about 10 different team members composed of analysts, testers, developers, as well as the same manager I had the phone interview with. I found this to be a disrespectful, frustrating, and humiliating experience. First of all the giant panel, that's a practice that needs to go away. It makes the candidate needlessly nervous and really has no purpose. During the panel interview, I found several of the interviewers being inattentive overall. They were looking at the wall clock frequently, the manager was looking at his phone constantly. If I'm going to take time out of my work day to come interview with you, at least pay attention. It's a respect thing. It was clear they didn't want to be there. Additionally, I found them to be not well prepared. Again, this is time out of my day. Be prepared. Lots of random technical questions during the panel interview. One question asked me to whiteboard a fairly complicated SQL query, which seemed largely out of place for the role. I wasn't sure how to write the query, it had been several months since I'd messed with SQL to any significant degree. There was some snickering from people and several heavy sighs from the direction of the the manager. I'm sorry, am I interviewing for a DBA role or a QA role? This was a humiliating experience for me. Whiteboards really have no place in modern technical interviews and only measure the person's ability to memorize things, not their skill level. During the panel, I felt that the QA and dev team were kind of stuck in their ways of doing things, based on some of the questions they were asking me and their reactions to some of my answers. Someone coming in to help improve things in QA/test automation space might have been a bit of a threat to them. I did find out later on during the interview process with a technology head that he had mandated efficiency improvements from the team, and that those initiatives didn't sit well with a lot of them, so I guess it makes sense. Still, it sends bad vibes. The second part of the interview was with a technology head, who came across to me as cocky, which always rubs me the wrong way. I thought it was funny considering he only has experience in technology from a leadership standpoint, not actual hands on. He asked some standard questions, nothing technical (not surprising, given his experience and education). The third part was with a development manager. This portion went OK and I thought he sounded like a nice guy. Some technical questions, some not-so-technical. General observation: Banfield Pet Hospital is owned by Mars candy company (weird combination, but true). They have what the call "the five Ps", five principles they live by. They are plastered everywhere, and on the inside of every meeting room. And they have their "five Ps" booklets everywhere. It was very cult-like...you definitely have to drink the Mars kool-aid to work here. Additionally, they are headed in a direction that I didn't like and using old technology (drag-and-drop UI testing suites, rather than writing the code using unit test frameworks and integrating it into the CI/CD pipeline). I ultimately did not get the offer, but I would have turned it down had I gotten it. Too many bad vibes, heading in a direction that I didn't like, and a negative interview experience overall. This company really has some work to do on their hiring/interview process if they want to attract good talent.

      Interview questions [1]

      Question 1

      Tell me about yourself.
      Answer question
      3