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      Banfield Pet Hospital

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      Client Service Coordinator (CSC) Interview

      15 Jul 2016
      Anonymous employee
      Oklahoma City, OK

      Other Client Service Coordinator (CSC) interview reviews for Banfield Pet Hospital

      Client Service Coordinator (CSC) Interview

      23 Jul 2025
      Anonymous employee
      San Diego, CA
      Accepted offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Banfield Pet Hospital (Oklahoma City, OK) in Sept 2015

      Interview

      The interview process started with a phone call (for me it was from a shift lead) for a phone interview. Simple questions during the phone call, like why do you want to work for us, how'd you hear about us, what is your availability, long term vs short term goals, etc. Then an in-person interview was scheduled. Usually it's an interview with the shift lead/practice manager for that location, and 2 other practice managers in the room as well switching off and asking you different scenario questions, but for me it was just an interview with the shift lead and a practice manager from another location. The questions I was asked were mostly scenario questions about multi-tasking and goals, and how you deal with situations.

      Interview questions [5]

      Question 1

      Tell me about yourself
      Answer question

      Question 2

      Name a time with a difficult client
      1 Answer

      Question 3

      Name a time where a co-worker disagreed?
      1 Answer

      Question 4

      Goal oriented type of question/ What do you do to reach a goal?
      1 Answer

      Question 5

      What do you do when you don't reach a goal? How do you overcome that obstacle?
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Banfield Pet Hospital (San Diego, CA) in May 2025

      Interview

      Easy interview with friendly staff! It took place in the break room with the hospital manager and a shift lead. It felt more like a conversation than a typical interview. The questions weren’t hard to answer and felt very relevant to the position.

      Interview questions [1]

      Question 1

      How do you prioritize your work?
      1 Answer

      Client Service Coordinator (CSC) Interview

      27 Jun 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Banfield Pet Hospital

      Interview

      First interview was with the practice manager and then with one of the doctors, the interview were straight forward. They want some sort of experience either related to working with animals or front desk/receptionist work experience. If you have neither they are willing to work with you so long as you have a cheerful demeanor and a "positive can-do" (which will fizzle away slowly with time trust me). The pay is not great, they will low ball you so be firm with what you want but also if you ask for too much they will pass. They have zero problem letting their current team suffer short-staffed indefinitely until they find someone they want for the role.

      Interview questions [1]

      Question 1

      - Working experience with animals? - Customer service experience? - Example of great customer service?
      Answer question

      Client Service Coordinator (CSC) Interview

      12 Apr 2024
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Banfield Pet Hospital (Houston, TX) in Apr 2024

      Interview

      Interview was well and nice got hired on the spot absolutely love the job. The manager was nice and kind and very supportive of new students. Can't wait to be a permanent employee

      Interview questions [1]

      Question 1

      What made you decide to follow this career?
      Answer question

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