I applied online. The process took 2 weeks. I interviewed at BMO Financial Group
Interview
Applied online and got a response within 2 days to set up a digital interview. Digital interview was straightforward, with general questions about working in a team environment and times you went above and beyond expectations.
Second came the online assessment. Was pretty easy, with both math and behavioral type questions.
Third came the phone interview. Phone interview was easy, with questions about future aspirations and some run-down of the job details (salary, hours etc.)
Finally scheduled a face-to-face interview. Three portions of the interview, 1. Basic Info about the Job and what to expect 2. Going through my resume and talking about work experiences only 3. Behavioral type questions looking for specific examples and situations of when sales/customer service was provided.
(Note: Still waiting for an offer)
Interview questions [1]
Question 1
Why you left your old job, especially if it seems as if your current job is stable.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Dec 2018
Interview
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Feb 2018
Interview
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
I applied through an employee referral. I interviewed at BMO Financial Group (Montreal, QC)
Interview
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Interview questions [1]
Question 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
