It was first a Phonecall, then and email and then a skype. Interview, email testing and phonecall testing. Couple personal questions. It went smoothely. 50 min skype interview. Dont worry about it.

First thing was the Phone call then came the Language phone test ( if foreign language needed) and online language test ( answering possible requests of customers). Face-to-face interview with a written test in the foreign language if needed.