I applied online. I interviewed at Auto Club of Southern California
Interview
The interview was pretty straight forward. The Manager advised he would ask behavior related questions. As long as you discuss your previous functions and how it relates to the job role, it should be simple. Overall, it was a positive experience, and it felt more like a conversation more than an interview. Once the interview was over, I was told I would be given a call within a week.
2
Other Policy Service Specialist interview reviews for Auto Club of Southern California
I applied online. The process took 2 weeks. I interviewed at Auto Club of Southern California
Interview
there is an initial phone interview and then a customer service assessment test that ask questions to test your customer service skills and personality type. if you pass the assessment you then have a face to face interview where you will be asked a series of questions regarding possible scenarios or common problems in the work place and how you would handle them. if you pass the interview you will then go to take a drug test wich is the final part . if hired you will have about a 1-1/2 month training you may or may not recieve addl training in membership services also ( no pay increase for addl traning) typically 50 cent raise after
Interview questions [1]
Question 1
they ask for specific times when you dealt with the situation. kind of hard to think of those times on the spot
I applied online. I interviewed at Auto Club of Southern California (Costa Mesa, CA) in Feb 2013
Interview
Phone Interview, explain position an ask you a few questions , go to interview first you do a role play if you pass that then you go to a 1 on 1 with a supervisor than if you pass that a one on one with manager. Then you do drug test a back ground