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      Assay Technology

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      Customer Service Specialist Interview

      5 Sept 2019
      Anonymous interview candidate
      Livermore, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Assay Technology (Livermore, CA)

      Interview

      Applied online, had a phone screen with HR, then was called into a long, grueling, 2.5 hour interview with 5 team members. The interviews were conducted 1:1 and extremely redundant - each interviewer spent 30 minutes asking me the same questions from a sheet of paper. Very inefficient and excessive interview, in my opinion. No offer as I chose not to continue the application process after that.

      Interview questions [1]

      Question 1

      General questions relating to customer service such as, how do you handle an upset customer?
      Answer question

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