I applied online. The process took 2 weeks. I interviewed at Arvato (Szczecin, West Pomerania) in Dec 2019
Interview
The interview process was very smooth, starting with get-to-know conversation about my work experience to situational conversation to actual offer. First call with HR person and second with future manager.
Interview questions [1]
Question 1
Did you have previous experience working as a customer service agent? There was a specific question about my steps in a situation where customer was angry and insisted to get something extra ordinary