I applied through a staffing agency. The process took 2 weeks. I interviewed at Arvato (Twickenham, England) in Apr 2016
Interview
1 phone interview, 1 interview in person 1:1 with the manager and then one with the dept head and a peer. The environment is friendly and they are definitely keen to try people out so probation is quite important after interview to prove that you can do the job well.
Interview questions [1]
Question 1
A customer is complaining about not receiving the benefits promised for their subscription, how do you respond?