Terrible and rude HR person. HR sent an email to make a call for phone screening and we set up a schedule. but no one called at that time. After 20-30 minutes, I sent the email about what's going on here. she replied, "sorry something came up, can I call tomorrow?" I understood how work can be worse and hectic ​sometimes, so said "yes". but the next day, she didn't call again without any notification or any excuse. Look, I know you're having a lot of candidates, but you MUST know you are also one of many many companies in the world even in Canada. You're also just one of the many options for candidates as well.