I applied online. The process took 4 days. I interviewed at Ameristar Casinos (Kansas City, MO) in Oct 2013
Interview
I received they day after I applied and set up my interview for the next day. There was a short over-the-phone interview at that time. The next day my interview was about 45 minutes late but the actual interview was a wonderful three stage interview with different interviewers asking different questions. I felt that my character was well captured and appreciated throughout the whole process.
Interview questions [1]
Question 1
I had to take several day classes that clashed with my daily schedule were extremely inflexible. This was easily the worst part of the hiring process.
I applied in-person. The process took 1 week. I interviewed at Ameristar Casinos (Saint Charles, MO) in Jul 2009
Interview
You will be asked several questions regarding any experience you may have with guest service. Ameristar is a guest service focused company and they take pride in treating their guests with the utmost hospitality. You will also be expected to be available for all week-ends and holidays so don't be surprised when they tell you that in the interview.
After going through this interview process you will be asked to take a drug screening test which is done by taking a sample of saliva with a cotton swab. It's really not a tough interview but be prepared to give up your own outside ambitions to get anywhere with this company.
Interview questions [1]
Question 1
They will ask you to tell them about a time you had a guest or customer who was completely irate and dissatisfied with you or a previous employer and what you did you quell their anger.
