Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: American Express reviews | American Express jobs | American Express salaries | American Express benefits | American Express conversations
      American Express interviewsAmerican Express Customer Care interviewsAmerican Express interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Care Interview

      10 Feb 2016
      Anonymous interview candidate
      Salt Lake City, UT

      Other Customer Care interview reviews for American Express

      Customer Care Interview

      8 Jun 2024
      Anonymous interview candidate
      Madrid
      No offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at American Express (Salt Lake City, UT) in Dec 2015

      Interview

      applied online. The process took 4 days? Interview Filled out information online, the next day received an email requesting a virtual interview with HireView. Completed that the following day. It was a little nerve racking, I have never done anything like that before. There's a practice session, which helps. I haven't heard back or received any emails, but it has only been a days so I'm very hopeful Interview Questions Give an example of a time you had computer problems and how did you resolve it? Answer Question

      Interview questions [1]

      Question 1

      Behavioral Questions: based on customer service and problem solving skills
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at American Express (Madrid) in Dec 2022

      Interview

      Le processus d´entretien d´embauche était bien organisé, même si je n´ai pas obtenue le poste en question. J´ai bien aimé le fait que l´employeur a utilisé des appels téléphoniques et des appels zoom pour le processus d´embauche.

      Interview questions [1]

      Question 1

      Parlez-vous de votre expérience précédente.
      Answer question

      Customer Care Interview

      29 May 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at American Express

      Interview

      Received emailed to schedule interview 1. Interview 2 os a GroupMe interview Basically situational/behavioral questions , Hear back fast, find out lot about the job. Recruiter was very nice and helpful.

      Interview questions [1]

      Question 1

      Tell me about a time you was given a deadline but was able to reach the deadline because something came up
      Answer question
      3

      Customer Care Interview

      26 Sept 2019
      Anonymous interview candidate
      Gurgaon, Haryana
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at American Express (Gurgaon, Haryana) in Sept 2017

      Interview

      The process was huge and took hours. There was a written test, group discussion and personal interview round. The personal interview round lasted for around 10-15 minutes. The questions were simple and direst. The IQ test involved maths, LR and English questions. The questions were not hard.

      Interview questions [1]

      Question 1

      Mostly about your resume and past experience.
      1 Answer