I applied online. The process took 2 weeks. I interviewed at American Express (Kuala Lumpur) in Mar 2016
Interview
1. Applied Online
2. Completed Online Assessment (Situation based questions, they'll play scenarios of customers and you'll have to provide your responses to these scenarios)
3. Received call from recruiter the following day to schedule an interview within a week or so
4. Interviewed with two Managers
5. Interviewed with a Senior Manager
Interview questions [1]
Question 1
You need to answer as many behavioral questions using a S.T.A.R (Situation, Task, Action Results) method. My interview was very behavioral based, nothing difficult.
1. Tell me about yourself?
2. Tell me about a time when you were given a task that was out of the usual tasks that you needed to do?
3. Are you a very engaging person with employees (activities, games, etc.)?
4. What are your hobbies?