I applied online. I interviewed at Air Canada (Calgary, AB) in Nov 2016
Interview
I was contacted via phone & email for an over the phone interview which was booked for 15 minutes. I got a call promptly at that time, she started with simple questions (the basics: can you travel, do you have a passport, criminal record, etc) and followed up with some behavioral/situational questions (like about yourself, and what you would do with certain onboard situations). The interview took nearly 30 minutes and only 1 question was in French, she was really patient with me about it because I was honest that my French isn't fluent. I also speak other languages. After the interview, she booked me for 2 language tests (French which is standard and I'm pretty sure mandatory, and my second language because I told her I spoke business level) The follow up will be 20 minutes each. I do not know how many other interviews will follow she told me it was confidential and she couldn't reply. I used YouTube and this website to prepare for possible questions.
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.