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      Aha!

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      Related searches: Aha! reviews | Aha! jobs | Aha! salaries | Aha! benefits
      Aha! interviewsAha! Customer Success Manager interviewsAha! interview


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      Customer Success Manager Interview

      20 Oct 2017
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aha! (Raleigh, NC) in Oct 2017

      Interview

      Applied online. Received an email to schedule web interview one week later. Web interview conducted within 2 days of scheduling. Aha! really has their process together. The web interview was a very comfortable way to talk about the position and get to know the company. I was asked about my experience, to expound a bit about one position held, which position I felt I worked the hardest at. Very conversational. While I was not chosen to move along in the process, my impression about Aha! remains very positive and in fact, I think that while I may not have been right for this round of hiring this company is doing some really amazing things and I hope to be considered again in the future.

      Interview questions [1]

      Question 1

      Tell me about your experience
      Answer question
      12

      Other Customer Success Manager interview reviews for Aha!

      Customer Success Manager Interview

      26 Sept 2024
      Anonymous interview candidate
      Miami, FL
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Aha! (Miami, FL)

      Interview

      First round with a recruiter, they passed due to lack of GTM experience. They looked for very specific product management experience for this role, which I found a bit strange due to the fact it was not a PM role.

      Interview questions [1]

      Question 1

      do you have GTM experience
      Answer question
      avatar
      Aha! response
      1y
      Thanks for taking the time to talk with us. We do hire folks with product management experience to work with our customers who have product development roles. It is something we have done since we started the company in 2013. We wish you the very best in your search.

      Customer Success Manager Interview

      1 Dec 2022
      Anonymous interview candidate
      San Jose, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Aha! (San Jose, CA) in Nov 2022

      Interview

      1st interview with screener. High level questions around my experience as a PM. Moved to the 2nd round. Asked more detailed PM questions. At the end, my experience did not align to the gap they were trying to fill, so I got that immediate feedback. I really appreciated that because I have a couple of other roles that I applied and interviewed for and it has been weeks since I heard from them. I will say this was on of the best experiences I've had since I started my job hunt.

      Interview questions [2]

      Question 1

      Can you share some details on what your iteration and implementation process looked like?
      Answer question

      Question 2

      Tell me about some of the products you implemented and how did you measure the value or return on them?
      Answer question
      7

      Customer Sucess Manager Interview

      7 Jun 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Aha! in May 2022

      Interview

      First interview with recruiter was short and easy. It's essentially a quick filter to the second interview, which went in depth to some very detailed questions that I've never had before at such depth. i.e. how many team members were in each scrum team at each company, please give the exact breakdown of the team members at each company, please tell me the exact release cadences of each company. Lots of questions about the company and less on my experience. Came off like they were looking for company intel for their sales team. Sketchy and a waste of time. Didn't get to the next round because they said I hadn't managed a large project budget so I wasn't qualified for the role. That's fine, but this was something they asked early on in and so why the need for all the detail on each company? Seems unethical.

      Interview questions [1]

      Question 1

      How many team members were in each scrum team at each company? Please give the exact breakdown of the team members at each company. Please tell me the exact release cadences of each company.
      Answer question
      12

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