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      Customer Success Manager Interview

      3 May 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Agoda

      Interview

      First an HR screen interview via Teams, about 15 minutes which went very well. Then was scheduled an interview with a manager from the team of about 1 hour, which also went well. Afterwards I was scheduled with another interview with a different manager from the team. During this time I received an email to perform a SHL test within a week (which was not mentioned in any of the interviews, but read on-line that it is standard for many of Agoda's interview processes). A couple of days before my scheduled interview with the manager from the team (3rd in total), I received an email from the coordinator letting me know that this interview is postponed and the team would contact me. Haven't heard back from them since and several emails from me asking for more information went unanswered.

      Interview questions [1]

      Question 1

      Why would you like to work for Agoda? What is your experience?
      Answer question
      4