Acorn Insurance and Financial Services interview questions

From my understanding, the interview process consisted of four stages; initial call with internal recruitment team to discuss the role/salary, a semi-informal call with the hiring manager to run through experience (no structured questions), an in-person technical assessment and then a final interview with the team for fit/values etc. I had the initial call with the internal recruiter, the chat with the hiring manager and then didn't progress further. Unfortunately, my interaction with Acorn didn't match my expectations. The recruiter was lovely; friendly and warm, the hiring manager was equally friendly and had a very relaxed and exploratory approach. However, I was told that I would hear back on next steps if I progressed but sadly I didn't. I completely understand if my experience/skill set didn't meet their needs, that part is ok, but I'm really disappointed that I was completely ghosted even when I chased up my progress with the internal recruiter. I had informed both the recruiter and HM that I'd been made redundant and was trying finding my feet during a difficult period. Having the courtesy to provide feedback or even simply tell me 'no' would had really helped. For me, this is one of those situations where the company values sound great on paper but are not really embedded into the culture.