Retail Sales Consultant applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 6 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 42 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 3 Glassdoor interviews include:
One on one interview: 27%
Background check: 18%
Drug test: 18%
Presentation: 18%
Personality test: 9%
Skills test: 9%
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I applied online. The process took 1 week. I interviewed at AT&T (Chicago, IL) in Jun 2012
Interview
I was planning on relocating and considering my interest in technology, I thought this would be a good fit. However, the hiring coordinator did not initially want to give me the interview because I was out of state but I persuaded anyways and so I was granted an interview. The interview itself was great-a 1:1 with a manager and we had a great discussion about the town and the position. I was selected to move to the next round of interviews but they wanted to place me in a suburban area where it would have been harder for me to commute. They never told me whether or not that manager wanted me to interview so I never heard back from them. Overall, the interview experience was fine even though I did not take a position with AT&T.
Interview questions [1]
Question 1
I was asked how to handle situations that involved customers and the selection of different products.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.