the questions are pretty straight forward; you need to give a lot of examples about your previous jobs. the whole phone interview process is about 45 minutes long; anything under that and you might have to worry about the job. After the phone interview they scheduled a meeting with the store manager; that interview was pretty laid back.
Interview questions [1]
Question 1
most difficult question was; what are your weakness
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.