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      ASB Bank

      Part of Commonwealth Bank of Australia

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      Related searches: ASB Bank reviews | ASB Bank jobs | ASB Bank salaries | ASB Bank benefits
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      Customer Service Representative Interview

      26 Mar 2024
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ASB Bank

      Interview

      focus on customer experience q&a - ASB value -Tell me about yourself? -How would you deal with an upset customer? Where do you see yourself in 5 yeas’ time Where do you see yourself in 5 yeas’ time

      Interview questions [1]

      Question 1

      -How would you deal with an upset customer?
      Answer question
      2

      Other Customer Service Representative interview reviews for ASB Bank

      Customer Service Representative Interview

      27 Sept 2023
      Anonymous interview candidate
      Wellington, Wellington
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at ASB Bank (Wellington, Wellington) in Sept 2023

      Interview

      Applied, got a response within two days, interviewed soon after. Two people interviewed me. They were friendly and easy to talk to. Asked a few behavioural questions and standard interview questions.

      Interview questions [1]

      Question 1

      Tell me about a time where you went above and beyond for a customer
      Answer question

      Customer Service Representative (CSR) Interview

      28 Mar 2023
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at ASB Bank

      Interview

      Go to the branch and interview with branch manager. She asked some simple questions then wait for result. Then I got notification that she will do reference check I should provide phone number of referees. One should be my previous officer.

      Interview questions [1]

      Question 1

      Tell me about sales experience.
      Answer question

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