I applied online. The process took 3 weeks. I interviewed at ADT (Palestine, TX) in Sept 2021
Interview
The interview process was very laid back , but also very professional. Shawna , Kansas did my interview and she made it feel like we had known each other for years with her tone of voice . She explains everything in full detail as well. I am very thankful for the opportunity to work for a company like ADT .
Thank you for sharing your positive feedback regarding your interview experience for our account management position. We are glad to hear that you felt the process was easy and that our ADT employees contributed to your positive experience. Welcome to the team!
The interview went well and the recruiter was easy to talk to. I had a great experience with the interview and they made sure my questions were answered. I’d recommend them to a friend
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer
I applied online. The process took 2 weeks. I interviewed at ADT (Wichita, KS) in Dec 2024
Interview
Video interview asked standard questions very laid back and always be prepared before hand research adt and customer service representative questions. Why you would be a good fit how to deal with angry customers
I applied online. The process took 3 weeks. I interviewed at ADT (Knoxville, TN) in Jan 2024
Interview
The interview process scared me a little because i had to role play and was not expecting that especially not really knowing my role. It all worked out for me though
Interview questions [1]
Question 1
name a time you dealt with an upset customer.
what did you do to calm them down and what was the outcome
