The test the make you do for this position is kind of hard. I think hiring someone based on this test isn’t really a good thing. I know they have to weed people out but it just felt way to hard for the interview process.
Application
I interviewed at 1-800 Contacts
Interview
One on One Interview. You must also sit with another chat agent and observe what that are doing. Show interest in what the chat agent is doing and ask questions so they know you are involved.