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      Viasat

      Engaged employer

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      How are the career development opportunities at Viasat?

      Viasat reviews

      Great company to work for

      Contracts specialist
      Former employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good development opportunities, good work life balance and fair salary

      Cons

      None to list working with Inmarsat was a positive experience

      Good Company

      Anonymous intern
      Former intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice culture, great benefits, growth opportunities

      Cons

      It felt a bit disconnected since it was fully remote.

      Not a great culture for employees

      Software engineer
      Former employee
      Carlsbad, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Good tech exposure, challenging and meaningful work

      Cons

      No clear direction from the management about future growth, less opportunity to grow.

      4

      Wouldn't recommend

      Csc
      Former employee
      Carlsbad, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      -Used to be a bit better a couple years ago, but pressure from starlink and viasat3 failure are present. -Aviation - good foot-in-the door experience for industry.

      Cons

      -My time at CSC formerly known as MCC. I watched about 40-50 people get hired and 90% of those people wouldn't last 6 months on average. So very low retention rate. With 10-15 members max at one time. Also, never saw any career advancement from any CSC member, only promotions to "lead" which meant more work, less pay(no OT) and still running shift by yourself. -My time here I was held responsible to go above and beyond above regular call center duties to become technical enough to fix software issues that no one else could. "Just fix it, it needs to be fixed now". But in the end, wasn't respected for my knowledge and efforts and was told we don't respect "technical" just "leadership skills" when leadership skills has very little to do with troubleshooting aircraft... it was just a ploy.. -Watched people from other departments work very little but get very high respect, lots of applause and high pay. CSC has to carry the weight. -Good Ole boy club, very present. Can't even offer constructive criticism or improvements, without being deemed "negative" or "not a teamplayer" . -Viasat is a good place to work, good benefits and parties, but this almost makes it worse at CSC because you feel very singled out. -shift work, nightshift, weekends, holiday, run meetings while running call center. Remote troubleshooting in teamviewer( technically Field Supports responsibility but I had multiple a shift). -Carlsbad (hq) could be worst place to work. There's dedicated support operations setup across the world for different business departments and high priority airlines, all considered CSC. Each dedicated op. promised to run 24/7 support but only have 1 to 2 people hired there. Which means, at Carlsbad after 5 o' clock, you start fielding calls for every business department(20+ airlines and counting), business aviation, maritime, land mobile) and you will be on shift by yourself and won't even receive a thank you. -Carlsbad/San Diego cost of living is really bad. San Diego is ranked #1 most expensive place to live. No addition compensation for the individuals that have to work in Carlsbad. -really could write a book here, but I'll save you the time..

      6

      Great company, great people, challenging times

      Marketing
      Current employee
      Carlsbad, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Truly great people. Friendly and willing to help each other. Excellent benefits. A beautiful campus, with lots of amenities (best I've ever worked at!) Opportunity for professional development and advancement; moving to other areas of the business is welcomed.

      Cons

      Leadership lack of strategy. Siloed departments make it challenging to drive change. Recent downsizing has left some low morale in spots. Lack of structured performance management and bonus structure (subjective decision making).

      1

      Hr Professional

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, autonomy, trust, pay and benefits, cooperation

      Cons

      unstructured hierarchy (but changing), lack of accountability and unclear responsibilities, poor internal career development

      Great place to work

      Legal
      Former employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      People, exciting projects and fast paced

      Cons

      Very few growth opportunities and tight deadlines

      Soulless, disorganized, and shameless

      Senior recruiter
      Former employee
      San Diego, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      The funny thing about the "pros" which I experienced at Viasat is that not one of them came from Viasat's leadership enabling an environment conducive to the success of its own employees. Viasat has a mostly flexible environment. It varies from team-to-team because there is no structure/standard at Viasat (at all). I enjoyed essentially making my own schedule, with the exception of mandatory virtual meetings. I made great relationships with the people in Viasat's Engineering teams. There were* a great deal of intelligent Engineers and Engineering leaders who were focused on doing the work without paying mind to the political corporate BS I had to deal with on the Talent Acquisition/People & Culture teams.

      Cons

      Where do I begin? - Total compensation is below market. - My manager would regularly gossip about other people in the company and make them the object of ridicule in my meetings with my Talent Acquisition team. - The Recruiter who guided me through the hiring process flat-out lied to me on several occasions, and this person is a manager who is widely regarded and respected as a leader for Talent Acquisition. She told me that I should expect stock rewards and cash bonuses annually. That doesn't even exist in TA. Nobody receives an annual bonus, which leads me to my next point. - Viasat only values its Engineers. That's great for the Engineers and truthfully I connected best with those people during my time there. Unfortunately, the rest of the company is disregarded. - The HR and Talent Acquisition departments are wrought with soulless, disingenuous, talentless politicians who are greatly threatened by anyone who comes in to challenge the norm. Which is ironic, because Viasat and its Talent Acquisition talking heads will *relentlessly* preach the company's "core values," which include CHALLENGING THE NORM. I was regularly criticized by my manager and his boss for bringing honest ideas to the table in a respectful way. - I would frequently be forced to sit in mandatory meetings with no agenda where we accomplished nothing. These mandatory meetings were taken as an opportunity for "leadership" to grandstand and posture. They would regularly talk to us like children and provide us with no value whatsoever. - TA and HR teams regularly talk disrespectfully and toxically about the rest of the company. Not just other teams, but specific people. I couldn't have a single meeting with my manager without him absolutely trashing people on our hiring teams. It was so toxic. - The company likes to use the word "ambiguity" as a scapegoat for their lack of organization and attention to detail. Everything is a giant mess at Viasat. - Training doesn't exist. The "training" I was given at Viasat was nothing more than "sit in several meetings consisting of several hours each, while we play a video for you to watch." And the video would regularly be some marketing/sales mumbo jumbo garbage. - Diversity, Equity, & Inclusion measures in hiring are non-existent. I worked in Talent Acquisition for over two years and not once did a single leader in TA go over a plan with me for DEI. They have adopted a tool called "Textio" which every single TA leader speaks poorly of (because it's useless) and nobody uses as a standard, anyway. It's a joke. - Viasat loves to preach how encouraging they are for internal career opportunities for all! Except that isn't true in practice, at all. Every single time I facilitated an internal transfer for someone else, it was a major battle between the current manager and the new manager's teams. Oh yeah, and when I personally had an internal transfer opportunity, my Talent Acquisition leaders and HR Business partner colluded to deny me even the opportunity to interview for the position. And then my manager lied to me about the entire process, and HR confirmed that he lied to me. Then I was laid off. Hmm, what a surprise. Don't waste your time with this JOKE of a company. They don't know their a-- from their elbow and are driving it straight into the ground. After acquiring Inmarsat, they created tons of redundancies in the company and aid off 20%+ of their workforce in 2023. Oh, and their significantly delayed launch of their third satellite ended in a catastrophic failure. They're doomed and they do not care about their employees one bit.

      15
      avatar
      Viasat Response
      now
      Thank you for the review. We’re sorry to hear you had this experience while working at Viasat. We’ve escalated this internally and will work on solutions to create a better experience for our employees. Over the past several months, our leadership team has worked to mitigate the impact of various shifts in our business. There’s a limit to what can be shared broadly in situations like this, and we understand the unfortunate frustration that this can create. That said, we truly value your feedback and are committed to being as transparent as possible to help our employees understand the rationale behind difficult decisions and all the tradeoffs considered. We wish you the best of luck in your future career!

      Good culture

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Multi-national workforce. Management generally sees employees as an asset. No major blockers to navigate a chosen career path.

      Cons

      Frequent reorganizations, and another in process since the Viasat acquisition. Most recent senior management are not in tune with the core business.

      1

      Dislike New Management

      Software development engineer
      Former employee
      Carlsbad, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      good work life balance, low stress

      Cons

      unclear paths to promotion and career advancement

      2
      avatar
      Viasat Response
      now
      Thank you for the review! We're glad to hear that you appreciate the good work-life balance and work environment at Viasat. We understand that having clear paths to promotion and career advancement is important, and we're committed to improving in this area. Your feedback is invaluable in helping us make the necessary changes to support our team's growth and development. Thank you for sharing your thoughts with us.