How do employees feel about their professional development opportunities at Hyperoptic?

seem to pay well for the job i was in

no overtime payments , very stat + kpi driven , at the time training wasn't being implement despite being a requirement of the post , opportunities in other work area's were not forthcoming despite being mentioned

Full training provided and good working hrs

None well ran company In general

Nice people to work in Serbia

Toxic environment, no training provided, micro management

Nice office in West London - some good people, the business has a great potential. Good career progression. Do not get involved in things like identity politics.

Poor ability to get anything done, directors commit to large tasks they do not have the facilities, processes or systems in place to deliver. Training for their engineers and tools is so poor and miles behind competitors.

Hybrid work, great cooworkers and salary paid on time

Incompetent management choice, culture, professional development

People are key and you can speak to anyone, at any level. There is a large young crowd of employees, all working very hard together. Free fruit and basic snacks in the kitchen are good, plus the cultural and engagement team do a great job at making it a better place for people to work and socialise. Good opportunities to work from home also.

The opportunities for growth and development are really poor. Across the 3-4 years that I was at the company, I was never offered or put forward for a promotion, despite my job roles/responsibilities changing multiple times during my time there. Also, the constant restructures and team changes led to a lot of disruption and stress on team members, taking on more than they should be doing. Annual salary reviews were very poor also, especially considering when a lot of people had left and the more 'loyal' team members were not rewarded. There's also a strict '3-days in' policy, yet many teams do not stick to this so there are times when you go into the office, for nobody to be in and it's a waste of travel time/money.

Considering that a regular salary and health insurance are basic expectations, I can say that I have absolutely no positive impression of the company.

The organization faces a lack of structure, alignment, and transparency, while the general level of technical expertise is quite limited. Management lacks real authority, unlike similar roles in the UK, and this gap is often filled by shifting responsibility, manipulation, and a "he said, she said" culture — all in an attempt to hold onto positions without assuming accountability. If you join the company, it’s advisable to carefully share your knowledge, especially if it is at a higher level than that of your colleagues, as this could lead to rivalry with long-standing employees who consider their positions secure. The work environment tends to encourage competition rather than collaboration, creating a rather toxic atmosphere. Most employees have stayed in their positions for years without basic qualifications, having gained knowledge "on the go" instead of through structured development. For those who aspire to professional growth through knowledge sharing and continuous learning, I would strongly advise avoiding such an environment. A final piece of advice: avoid closed-door meetings with management without official correspondence. This can protect you from potential manipulation, untruths, and misinformation.

This goes without saying, but most of the coworkers are lovely genuine people who will become your friends sooner than you can imagine. Team-work is strong and whenever you need help, someone is there to help you. Salary is on time.

People with little to no results are promoted and nobody really knows why, making the management really hard to respect. For the past year+ in CS, with the arrival of new management, there has been a really unhealthy atmosphere in the team, causing anyone who critiques any new initiatives to be ostracized, it's gone so far that team leaders aren't even asked for their opinion anymore, but everything is run by a few people with extremely limited knowledge and/or management expertise. There is a history of talking in a negative way about other colleagues with lower level employees, undermining other agents, managers or team leaders. About 10 cases are known of this happening, but HR refuses to do anything about this until mobbing charges are raised. They will only discuss things behind closed doors with no record of conversations, probably to save themselves from legal repercussions down the line. Seniority doesn't really grant you any rights. You will receive a 0% increase in your yearly salary review, with no real explanation why that is. They will tell you that feedback and the salary review are not mandatory. They will tell you that you're not a key player, but will not explain why you're not a key player. Budgets and benefits are being cut left and right, and there are rumors going around that the company is to be sold in the near future. Many people have been fired both in Serbia and the UK and essentially nobody is safe, if you're looking for a stable company, skip this one. Tools used to support the service are picked because they're cheap, not because they fit our workload best, leading to a billion problems usually taking months to fix. There's a massive cultural issue where Serbian employees are essentially considered lesser beings to their UK counterparts. There is 0 investment in people. If you're looking for learning, courses, seminars, forget about it, you will not find it here. If you're selected to conduct interviews, and it's your first time, you're just expected to know how to do it. If you're selected to manage a team, and it's your first time managing one, you're just expected to know how to do it.