Pros
Some of the nicest and most helpful ICs ever. Too bad they are severely underpaid and overworked.
Gusto has done a good job creating a diverse culture. However they refuse to act in a way that doesn't solely benefits the rich white and male employees exclusively.
Cons
It's hard to decide where to start.
First thing would be the terrible management. They form a clique and protect each other so that they can get away with bullying, harassment, lying, and blaming. You'd think with such amazing talent as SMEs and Captains supporting them they would at least appear somewhat competent, but I would risk my life for my amazing Captain and wouldn't move a muscle if my PE was tied to a train track. The PEs and PEPEs are sneaky and shady. Once you meet a goal post they push it out and then use it as an excuse to put even high performers on PIPs. Disgusting. I saw nearly every single top performer get fired or quit in my department.
The benefits used to be amazing, but over the last year and a half every time Josh Reeves says we need to "tighten the belt" he is talking about all of the hourly employees and NOT the slew of salaried lazy-heads who come in late and leave early while all of the hourly employees are run like slaves into the ground. And that includes Josh himself.
The few actual good management people have already either quit or got let go.
If there is any justice in this world then Gusto will pay for the way it treats the working class. But sneaky parasites like Gusto are unfortunately the ones that thrive.
There is next to no advancement opportunities, especially if your PE decides they don't like you. Which sucks because until you become salaried the pay is TERRIBLE in most cases 66% of the pay you'd get elsewhere.
STAY AWAY FOR YOUR OWN MENTAL HEALTH