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      Fiserv

      Engaged employer

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      What is working from home like at Fiserv?

      Fiserv reviews

      Technical Analyst Program

      Technical analyst program
      Former employee
      Alpharetta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      This is one of the places you work that looks good on your resume

      Cons

      Toxic culture, no work from home, incompetent leadership

      1

      Great Facilities, Distrustful Corporate Leadership

      Technical project manager
      Current employee
      Omaha, NE
      Recommend
      CEO approval
      Business outlook

      Pros

      40 hours per week, work from home on Fridays, free coffee/tea/flavored sparkling water machine, restrooms cleaned multiple times per day, outstanding cafeteria quality despite limited options, modern office space and meeting rooms

      Cons

      Sapience (computer software that tracks clicking, mouse movements, etc… in order to ensure employees stay on track and work number of hours they claim they’re working). This is a game you have to play to ensure you are getting credit for times away from your computer (like an in-person meeting where you are doing nothing in your computer). If you don’t send a calendar invitation in outlook to someone when you have a ten-minute work related conversation then it looks to Sapience like you’re idle. And if they forget to accept the invitation then you don’t get credit. It’s not that hard to play the game, but causes a lot more anxiety than you would think and forces you to think about something else than your tasks. You should be graded more on whether you’re getting stuff done instead of spying on your computer activities. Ridiculous, especially for professionals with 10+ years of experience and six-figure salaries. You hired those types of people because they are professional, not because they’re untrustworthy slackers.

      21

      FiServ is slowing becoming FirstData - and that is not a good thing.

      It director
      Current employee
      Alpharetta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      Long time employee of FirstData. Employees were dispensable and treated poorly by upper management at FirstData. With the FiServ acquisition of FirstData, there were significant improvements including pay raises for the first time in 3 years, WFH, as well as other quality of life benefits. In the past year things have gone downhill. Surprising "reduction in workforce" days before Thanksgiving, elimination of any work from home, and now a mandatory 9 hours in the office if salary employee. Never mind that I also spend 1-3 hours each evening working from home.

      Cons

      You need not apply if you are a US born citizen. Company is now almost entirely controlled by Indians on H1-B Visa's and company sponsorship. Company has recently started eliminating positions leaving nobody to perform key roles. If you are not located at a corporate site, your job is being eliminated. Very little teamwork or cooperation between teams. It is almost like some teams are their own company and you are not their customer.

      5

      Pay is good but a lot of pressure

      Professional solution architect
      Current employee
      Bengaluru
      Recommend
      CEO approval
      Business outlook

      Pros

      Job security, pay, no work on weekends

      Cons

      4 days office, 8 hours mandatory work in office, sapience to track work hours, no work from home, politics

      3

      Changing Times

      Inside sales executive
      Current employee
      Alpharetta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      in office gym & healthcare site.

      Cons

      Managing cross-functional teams. Dealing with turnover across cross-functional teams. Changes within pricing structure. No work from home flexibility. Data stricken from the top down monitoring time in office & browser spying. 25-40% quota increases year over year regardless of attainment.

      Good place to work

      It project manager
      Current employee
      Omaha, NE
      Recommend
      CEO approval
      Business outlook

      Pros

      Work flexibility for appointments or work from home, but limited numbers of work from home days.

      Cons

      History of layoffs, though they have been significantly reduced the last 5 years.

      Great place to work

      Cyber security specialist
      Former employee
      Pune
      Recommend
      CEO approval
      Business outlook

      Pros

      Lot of learning opportunities. CTC above market level. Great place that retains employees. Huge diversity of technological landscape. Great management leadership that help people to excel in career and give more growing opportunities.

      Cons

      No work from home option is only i can think of but i believe work from office is best place to grow in career and make best collaboration.

      Supportive teams but long hours with no flexibility

      Sr associates
      Former employee
      Pune
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Teams and good work life balance.

      Cons

      5 Days office and you have to be in the office for 8 9 hours. No hybrid mode or work from home allowed.

      Working at Fiserv

      Technical leader
      Current employee
      Pune
      Recommend
      CEO approval
      Business outlook

      Pros

      None I can think of.

      Cons

      1) No flexibility of work from home 2) Uses tracking software on laptops to time your presence 3) Micromanagement 4) no work- life balance. Expectation is to work minimum 8 hours, also work after going back to office.

      5

      Sales reps poor horrible pay for allot of work.

      Territory sales representative
      Current employee
      Seattle, WA
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule outside sales or work from home.

      Cons

      Poor pay for sales reps, no annual review or annual pay increase. Tenured reps make the same salary as new hires. Restaurants that call support do not get issues or tech problems resolved. Horrible 800 call in support very bad.