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Tulio Oliveira, General Manager of CX and Operations in Brazil, explains how Nubank has transformed customer service through innovative strategies and continues to delight customers. He also highlights future plans for continued improvements, including the use of AI, and how operational excellence will be replicated as Nu expands into non-financial services, especially with NuCel.
Career transition stories at Nu: inspirations and learnings. Discover how Nubankers turn challenges and opportunities into memorable journeys of professional growth.
Nu Holdings Ltd. Reports Fourth Quarter and Full Year 2024 Financial Results. "2024 was a transformational year for Nu as we advanced our mission to empower millions across Latin America with accessible, transparent and low-cost financial services", said David Vélez, founder and CEO.
Nu Mexico reaches 10 million customers, doubling its customer base in one year. Nu has expanded it's product portfolio, thus promoting financial inclusion in Mexico.
NuCel becomes available for customers in Brazil. Mobile phone service from Nubank will be offered prioritizing users who registered at the launch; the product features flexible plans, real-time suggestions, and a 100% digital experience.
What to Expect in Your First 90 Days at Nubank, as a Business Analyst. A complete guide to your first 90 days at Nubank: learning, support, and challenges.
We were born to revolutionize the financial market and free people from complexity. Explore our job opportunities and join us!
Inside the Nu Internship: Owning your journey, shaping the future. Discover how a data-driven culture is shaping Nubank’s future and why Business Analysts are essential on this journey.
How Nubankers are redefining extraordinary: stories of innovation, connection, and impact. Discover how Nubankers innovate, connect, and challenge norms to shape the future of financial services—one extraordinary story at a time
Nu Mexico reaches 10 million customers, doubling its customer base in one year. Nu has expanded it's product portfolio, thus promoting financial inclusion in Mexico.
