Yapstone Reviews

Updated Jul 16, 2022

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Found 286 of over 303 reviews

3.3
61%
Recommend to a Friend
100%
Approve of CEO
Yapstone Chief Executive Officer Frank Mastrangelo
Frank Mastrangelo
6 Ratings
Pros
  • "I am optimistic about where Yapstone is and where it is going(in 56 reviews)

  • "Close to Bart and freeway in WC(in 18 reviews)

  • Cons
  • "Yapstone treats its employees with so much disrespect(in 41 reviews)

  • "Poor decision making on the part of upper management and bad breaks from the travel industry and overall economy doomed this company(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Great place to work

      May 20, 2022 - Customer Service Representative in Drogheda
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working from home and great flexibility

      Cons

      None that i can think of

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    2. 4.0
      Former Employee, more than 1 year

      Good place

      Jun 24, 2022 - Customer Service Representative in Drogheda
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed my two years and learned new interesting things.

      Cons

      In 2020 the company placed some people in redundancy, unfortunately.

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    3. 3.0
      Former Employee, more than 3 years

      Good work place to start your career

      Jun 1, 2022 - Customer Care Specialist in Drogheda
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff, located in Drogheda county Louth and good opportunities for starters

      Cons

      No annual bonus and basic benefits only

      Continue reading
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    4. 1.0
      Former Employee, more than 1 year

      Poor leadership

      Jun 14, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not too many I’m afraid

      Cons

      Leadership very weak, blurred vision and well behind Stripe and Square

      Continue reading
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    5. 5.0
      Current Employee

      A Great Place to Work

      Feb 11, 2022 - Sales Development Representative in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The growth and planned expansion of the company

      Cons

      - Not really any cons

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    6. 5.0
      Current Employee

      Amazing company.

      Nov 2, 2021 - Sales Development Representative (SDR) in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture. Everyone is incredibly kind. Competitive salary with really great progression opportunity. An environment that I have learned a lot in.

      Cons

      Have offices in US and Ireland- sometimes leads to time zone overlap for calls but very very rare-Everyone is super accommodating.

      1 person found this review helpful
    7. 5.0
      Current Employee, more than 3 years

      Work for Yapstone

      Oct 19, 2021 - Office Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful company to spend your time at!! think of all the best things you’ve had in past employment then add the best people !! Don’t hesitate send your CV

      Cons

      Nothing that you can’t discuss and find a solution for with this team

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    8. 2.0
      Former Employee

      Inequality

      May 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Majority of people working there are Great A lot to learn within the online payment industry at 360 degrees Flexibility Work/Life balance Location

      Cons

      Inequality and racism based on provenience Careless, selfishness and laziness from some in charge who obscure the ones who work hard Incompetency of some people in charge of other people Inner circle and politics Mobbing, stonewalling, gossiping and slander

      Continue reading
      2 people found this review helpful

      Yapstone Response

      Yapstone is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. We are concerned that your experience at Yapstone does not reflect this commitment. I would like a chance to hear more about your concerns. Please reach out to me, David Durant, or any other member of the Executive team.

    9. 4.0
      Former Employee

      Great working place

      Apr 16, 2021 - Anonymous Employee in Drogheda
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, great location (in Drogheda, no traffic jam like when you working in Dublin), Great leaders, Nice Cantine with free soft drinks and free breakfast on Wednesday - but Covid-19 sent staff to remote working (*_*)

      Cons

      Heard they have improved on benefits and career progression since I left so won't mention any cons as those were my main points.

      Continue reading
      1 person found this review helpful
    10. 4.0
      Current Employee, more than 5 years

      The outlook is more and more positive - Maybe now is our time?

      Sep 17, 2020 - Operations in Drogheda
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Changes in senior leadership have brought a renewed and more strategic focus on the next phase for Yapstone - not that previous leadership were wrong, but so much has changed in the last 12 months - fresh views have set us on the right path to make this company great again! Tough decisions that had to be made were communicated with compassion, transparency and sufficient detail to keep the workforce engaged. The necessary reductions in force in Drogheda were handled extremely well, feeling that people were in control of their destiny and were able to make the best decision for their career with the full support of the company Renewed focus on execution and delivery with accountability is refreshing

      Cons

      Need to watch that we don't stretch ourselves too thin and bite off more than we can chew. COVID-19 has had a material impact on the industry as a whole - as long as we can stick through the downside there is a significant upside ahead of us.

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 286 Reviews

    Yapstone Reviews FAQs

    Yapstone has an overall rating of 3.3 out of 5, based on over 303 reviews left anonymously by employees. 61% of employees would recommend working at Yapstone to a friend and 56% have a positive outlook for the business. This rating has improved by 11% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Yapstone employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Yapstone. This rating has improved by 6% over the last 12 months.

    61% of Yapstone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yapstone 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Yapstone to be career development, benefits, coworkers and the cons to be management, culture, senior leadership.

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