Urban Decay Cosmetics Reviews

Updated 6 Jul 2020

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2.6
36%
Recommend to a Friend
40%
Approve of CEO
Urban Decay Cosmetics General Manager  Elaine Mac Neil   (no image)
Elaine Mac Neil
32 Ratings
Pros
  • "Free makeup and compensation for gas(in 16 reviews)

  • "Easy dress code and decent gratis(in 13 reviews)

Cons
More Pros and Cons
  1. "Beauty advisor"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Urban Decay Cosmetics full-time for less than a year

    Pros

    Cruelty free makeup brand

    Cons

    The hours are difficult and long

  2. "Disappointing company to work for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Urban Decay Cosmetics part-time

    Pros

    I had good allocation and staff shopping priviledges, great camaraderie with team in store, good counter manager, good relationship and communication with dept and store staff.

    Cons

    Targets deliberatley set high so extra commission unachievable. Field management team unapproachable, emotional, unpredictable. Amateur set up for a loreal brand, not what I was expecting, area sales manager is recruiter, trainer, and everything else. No management field team, very unprofessional. Staff turnover very high. Communication between area sales and teams very poor.

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  3. Helpful (3)

    "Not what I was looking for"

    2.0
     

    I worked at Urban Decay Cosmetics

    Pros

    Having access to high quality make-up and products, good incentives to encourage you.

    Cons

    No training was given other than an initial introduction to some products. Being asked to traffic stop in areas away from the counter was not only humiliation for me but also the women I approached, e.g. being asked to go to traffic stop in the lingerie section of the department store. Expectations such as wearing fake tan and heavy make-up to fit the bill when really I found it put off potential clients and over all bad employee and employer communication.

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  4. "DONT BELIEVE THE HYPE"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Urban Decay Cosmetics full-time for more than a year

    Pros

    £700 a year to spend on allocation, access to Loreal staff shop which has great discounts. Good ethics and company values.

    Cons

    Extremely hard to progress. If you want a pay rise good luck, unless you’re a favourite within the company you won’t even receive basic London living wage. Head office treat you like dirt, area mangers are generally useless and lack empathy which is odd for a company that encourages it.

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  5. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Decay Cosmetics full-time for more than 3 years

    Pros

    Discount The support you receive from area manager They really want you to progress well

    Cons

    Harder to progress once I became account manager

  6. "Typical retail job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Makeup Artist in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Urban Decay Cosmetics part-time for more than a year

    Pros

    £700 makeup allocation a year, you'll receive product launches, good environment for developing your artistry, good training.

    Cons

    Head office staff are incredibly rude and look down their noses at shop floor staff. A lot of favouritism between management and staff members. Not currently maybe opportunities for career growth.

  7. Helpful (1)

    "Highly rewarding if your willing to work for it, and are able to receive constructive feedback and implement it!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Decay Cosmetics full-time for more than 8 years

    Pros

    Amazing makeup, Close knit family atmosphere, Celebrates Personal Style, VERY generous with Gratis, Amazing training and cultivating growth withing company

    Cons

    Work/Life Balance, lack of support from retailers (Macy's)

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  8. "Good employer"

    4.0
    Current Employee - Retail Artist in Glasgow, Scotland

    I have been working at Urban Decay Cosmetics full-time for more than a year

    Pros

    Fun and creative, good oppprtunities for progression

    Cons

    Really enjoyed working with the company

  9. "Fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Decay Cosmetics full-time for more than a year

    Pros

    Fun atmosphere Realistic sales targets Great team Great management

    Cons

    None everything is great! Lots of opportunities

  10. "Awful Management, Awful Company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Sheffield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Decay Cosmetics part-time for less than a year

    Pros

    Staff shop, that’s really it.

    Cons

    The management are awful. I wanted to work for the brand as it seemed like a brand of self expression but I was told to tone my makeup down many times. Even though it was never too much, it was a lot of makeup but that’s what the brand apparently is supposed to push. The brand says they want makeup to express who you are, not cover yourself, but yet when I express myself I was told to tone it down.

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Found 216 reviews