Thrasher Reviews

Thank you for sharing your experience. We take all feedback seriously and want to address your concerns directly. We're sorry to hear your time with us ended on a difficult note. However, we do want to clarify a few points for anyone reading this review. All compensation details — including commission structure and payout terms — are clearly outlined in the offer letter that each team member reviews and signs prior to joining. We strive to be fully transparent about these terms from the start, and commission is paid in accordance with what was agreed upon in that documentation. Regarding training: our onboarding is a genuine investment in our people. Over the four-week period, new team members are trained, certified, and then begin running appointments independently. Ongoing development continues each week, and we pair our team with managers and trainers for regular ride-alongs to support their long-term growth — not just initial onboarding. We regret that this experience felt otherwise, and we'd welcome the opportunity to speak with you directly to address any specific concerns. Please reach out to our HR team so we can better understand what happened and work toward a resolution.

We’re grateful to hear that you’ve felt supported at Thrasher, especially during such an important time for you and your family. Flexibility and trust are values we work hard to uphold, and we’re glad that came through in your experience. We also appreciate your honest feedback around drive time and route density. Improving scheduling efficiency is an ongoing focus, and insights like yours help reinforce where it matters most. Thank you for being part of the team and for helping us continue to grow. -The Thrasher Team