TextNow Reviews

3.4

48% would recommend to a friend

(120 total reviews)
avatar

Derek Ting

51% approve of CEO

36% positive business outlook

TextNow has an employee rating of 3.4 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TextNow employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

120 reviews
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- A chance to work with and learn from smart engineers. - Work from home remote opportunity. - Decent compensation.

Cons

- Constant changes in product strategy. - Layoffs are a common theme. - No room for career growth.

2.0
21 Oct 2025

Great Mission, Poor Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission to provide free phone and texting to those who need it most. You'll get to work remotely and the office has a wide array of snacks if that's your thing.

Cons

Performative culture and values that don't measure up to the reality of the business. At least on my former team. Pay attention to the other reviews' "Cons" - they pretty much sum it up.

3.0
17 Sept 2025

Fun place to work, but disorganized

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun, energetic culture with genuinely great people Relaxed, casual environment where you can be yourself Good exposure to SaaS/tech, and opportunities to learn if you take initiative

Cons

Very disorganized, with priorities shifting frequently Lack of structure made it hard to plan or see clear career paths Leadership communication could have been stronger Hired over 40 people in Q1 of 2025, and fired 20 at the end of Q2

Viewing 1 - 3 of 120 Reviews

Glassdoor has 137 TextNow reviews submitted anonymously by TextNow employees. Read employee reviews and ratings on Glassdoor to decide if TextNow is right for you.