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      Serko

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      Serko Reviews

      3.4

      52% would recommend to a friend

      (98 total reviews)

      51% positive business outlook

      Serko has an employee rating of 3.4 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serko employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      98 reviews
      1.0
      9 Jul 2026

      Sinking ship

      Staff engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      2days work from office Decent salary

      Cons

      Company struggling No clear direction. Too many changes C level team completely clueless on how to run a GCC

      5.0
      25 Jun 2026

      Exciting culture with a focus on AI upskilling

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s an exciting time to be part of this company. Moving into the new office reflects the ambition and momentum across the business, and there’s a real energy around what we’re building together. The leadership team is focused, supportive, and committed to winning, while still investing in the people and culture that make this a great place to work. Proud to be part of the journey. Pretty amazing to think this type of company was founded in New Zealand !!

      Cons

      If your not learning and spending time on AI then it can be a fear of losing your job but the company is offering everyone upskilling ; don’t join if you’ve not at an AI mid level, you’ll probably find it too hard to match your team mates.

      4.0
      30 May 2026

      Good Team, Mixed Overall Experience

      Engineer 1
      Recommend
      CEO approval
      Business outlook

      Pros

      - Supportive and knowledgeable colleagues who are willing to help. - Generally respectful work environment.

      Cons

      - Organizational priorities can change frequently, leading to uncertainty. - Some processes feel overly bureaucratic and could be streamlined.

      Viewing 1 - 3 of 98 Reviews
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      ReviewsSerko reviews

      Glassdoor has 116 Serko reviews submitted anonymously by Serko employees. Read employee reviews and ratings on Glassdoor to decide if Serko is right for you.