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Royal Voluntary Service

Engaged employer

Royal Voluntary Service Reviews

3.4

48% would recommend to a friend

(83 total reviews)

Catherine Johnstone

75% approve of CEO

38% positive business outlook

Royal Voluntary Service has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Voluntary Service employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

83 reviews
1.0
6 Jul 2026

Appallingly Managed

Recommend
CEO approval
Business outlook

Pros

Getting less and less by the day

Cons

Disconnect between what is actually happening and what the senior team present as happening - hard to focus when you have more than one job Inflating volunteer numbers - got to wonder why.... Introducing a bonus scheme that only employees on salaries above 30K (not that many) can benefit from (salary sacrifice). IT systems that are not fit for purpose but have been purchased recently anyway (underpins the disconnect between the Board/Senior Team and the actual job to be done). Sacking the whole IT department prior to the implementation of the new IT system - appalling decision making...but if you've got two or more jobs do you care? A charity with no leadership, no vision, no direction and no heart at the top. A disgrace...

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic role, truly a wholesome welcoming company and a fantastic charity to work for. Everybody I ever spoke to within the Charity was absolutely lovely to talk to. Best work/life balance I have ever experienced, truly a pleasure to work with.

Cons

Our team specifically ended up being understaffed and unfortunately due to decisions higher up, we ended up receiving very minimal support with both our day to day work and our own career progression. We were promised training and certain funding which never ended up happening even after over a year. Concerns were raised very early and could have been avoided if our voices were heard. Otherwise, perfect.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 91 Royal Voluntary Service reviews submitted anonymously by Royal Voluntary Service employees. Read employee reviews and ratings on Glassdoor to decide if Royal Voluntary Service is right for you.