Rithum Reviews

I have been here since before the merger and the company has always been a nice place to work. The business is in a very interesting space with lots of big problems to solve - so always something new. We seem to be able to attract great talent in the engineering department and the technical challenges are a big reason why developers join (and stay). A good work-life balance is encouraged by everyone - the work-from-home model has further helped that. Salaries are generally competitive and the benefits package is very good. I really like that the company operates as a meritocracy - if you want to get on here and take on more responsibility, there are lots of opportunities to stretch yourself.

CS org combined with Renewals some time ago. Since then, the Customer Success leadership has put the team in a great position to succeed. Providing solid tools and direction, using metric-based approaches and not aimless goals (like having to hit a generic 'calls made' goal)