QA Reviews

3.2

49% would recommend to a friend

(953 total reviews)
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Josh Hubbert

51% approve of CEO

37% positive business outlook

QA has an employee rating of 3.2 out of 5 stars, based on 953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

953 reviews
2.0
10 Feb 2020

Great employees, poor employer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has many great people who regularly go above and beyond to delight their customers.

Cons

A bullying culture exists within management. Many employees off work with stress. Pay is below industry average and pay reviews are infrequent and unsatisfactory.

2.0
21 Oct 2020
Recommend
CEO approval
Business outlook

Pros

I want to preface this by saying I have benefitted from the opportunity QA provided to me. I would not be in the role I am in now if it had not been for my first role that QA got me. However that is not applicable for everyone I know who also trained with me. Also don't believe the positive reviews you see on this site. I've personally witnessed trainers shadowing trainees writing them to increase their score.

Cons

QA promises the world but delivers hardly any of it both during training and on site. Training: They dazzle you with saying you can learn any of the desirable techs and skills demanded in the world of IT. However they fail to mention that you don't actually get to choose what you do. Want to get into data science and ETL? Maybe you'll be lucky. Want to learn about infrastructure and system administration? Roll the dice. The best part is you don't know what you'll be doing or where you're going until after the 4 week grace period when you're then bound to a 12k "training" fee. Let's talk about the fee quickly. I'm not sure how they valued their services at the price. I'm sure providing accommodation in central Manchester isn't cheap but the actually training I got was a joke quite honestly. Most of my last month was spent reading powerpoint presentations that had been prepared. My trainer was apparently ill, funnily enough around the time No Man Sky was originally released. As a result me and my group were left to self teach for a month from slide decks.... Do yourself a favour and just go to Udemy. You'll find more bang for your buck there. And I got off lightly... some of my peers have much worse stories. The culture amongst staff is absolutely toxic. They'll smile and talk to you but they're absolutely more concerned with bringing more people each intake than actually providing a solid training scheme for those already there. What you can learn can change on a dime. My second month I was learning front side development with the assurance I'd be heading to Leeds. One meeting later I'd been told that had fallen through and now I was to become a tester and heading to London and had to join and play catch up with a different intake. Talk about having to adapt. On site: Once you're on site you'll likely be forgotten about.The only time I saw QA take an active approach is when consultants were underperforming or tarnishing their converted reputation. For the rest of us, you're requests will be ignored, lost or simply passed around from person to person in management until you give up. After my training shift to testing I actually ended up in a more devops role. When I requested additionally training via online resources like pluralsight, it took me 8 months to get what I had asked for. So be prepared to battle for anything. In contradiction to my only positive, sometimes it doesn't work out that way. I had some close friends at the academy train to work for probably thee biggest tech company in the world. You're likely reading this from the OS they make. Each of them failed their test to be accepted by said company (mainly due to the inadequacy of the training they received at the academy). Guess where QA sent them? To a call centre where they had to sell software until they found a new client for them. Your salary compared to you peers is laughable. Good luck if you live in the south on this kind of pay. Finally, my tenure at QA finished with being "on the bench". Not on client site but still on their payroll until a new role could be given to me. I was there for three months. In that time QA could only organise two interviews: one for a position in Manchester and another in Bristol. Bare in mind I was baed London. In just one month of actively looking I had 10+ interviews lined up in the capital. One of which I landed. How did QA with all their resources and contacts not manage to find me a job in London in 12 weeks? Your guess is as good as mine. Luckily my 2 years was up by this point and I was let go without having to be billed for 12K. Just do yourself a favour and look for a different company to start your post graduate career.

1.0
17 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Cannot think of a single pro about this excuse for a "company" honestly.

Cons

Seriously, I don't even know where to begin with this cons list - brace yourselves (this has been a long time coming) - The quote on quote management in this company is some of the worst, most disorganised, circus performers I have ever had the displeasure of meeting in my entire life. Honestly, every other day someone was the new manager, director, head of - and majority of the time just good old made up titles so some people could pretend they were important, but in reality were nowhere close to it. - Absolutely no respect whatsoever amongst permanent members of staff. People were pretty much ridiculed in front of one another almost always, whether that be outright belittling of a graduate in front of the permanent members of staff or the way in which people chose to speak, and let me tell you it wasn't nice. - I'll use the term favouritism very loosely here because even if you were "favoured" amongst permanent members of staff, you were never really safe from the vicious, vindictive and manipulative nature of other members of said staff. - Gossip, lies, dysfunction and disrespect were pretty much the four pillars in which the "administration" not limited to the other parts of QA Consulting, of course, basically operated on. - Every other conversation I had with a permanent member of staff or graduate was about how unprofessional everything was, how poor working/training conditions were and how they were meant to go and work in London on a sorry excuse for a salary. - Spent money on lavish trips to Palma and Barcelona, welcome drinks, social outings, consultant events/drinks literally every week, but when it came to integral members of staff - decided it was a good idea to get rid of said members in the marketing, recruitment and sales team. Because why have people who generate revenue for the business when you can take consultants out every other week to maintain your delusional image, right? - The recruitment team turned into a running joke and also the company bicycle. A whole team in Slough was opened to then all be made redundant in the span of 2-3 months. The recruitment team in Manchester was expanded to then have people who were doing work Honestly, I could write a book about the world of suffering, emotional torment and continuous anxiety I had to endure in such a horribly run place. People were not viewed as human beings, just cogs in a big, faulty machine and even less than that. I get that a business is set out to make money, but there is no sense of comradery just people as commodities. I would NOT, in 1 million years recommend to anyone, EVER, to join this company. It's the Titanic at this point. Stay away, you can do so, so much better.

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QA Response
9y
Thank you for taking the time to provide your feedback. We're sorry that your experience with us was not a positive one, and we will be investigating the points you have made. As with many companies, when restructures or changes to teams happen, this can be disruptive and uncomfortable, however we understand the need for us to explore why you feel this was not handled in the right way as this was certainly not our aim. We wish you the very best of luck in your career.
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